Louisa, founder of the Highbrow Group, is joined by her team, to bring together the opportunity to experience permanent cosmetics, aesthetics, laser treatments & high definition treatments at their very best. You can be confident that your treatments will be carried out with professionalism, dedication and care.


Louisa Franzen

director & founder

Director and owner, Louisa is a qualified micro-pigmentation specialist. She is qualified to Level 4 iTEC; the highest qualification in her field and is also a master specialist and qualified micro-pigmentation trainer.


She trained at the highly accredited Natural Enhancement Academy in London and has over 20 years experience in the beauty profession. She is at the forefront of the latest techniques, products and equipment within the micro-pigmentation industry.


Louiza is passionate about delivering the very highest standard in aesthetics, skincare & beauty treatments.

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Liz Raymont

clinic pa

Liz joined the clinic as PA to the director, after working for 8 years as PA to a local celebrity chef. She has previously worked in many administration roles and returned to work following a short break to raise her family but this is her first experience of the beauty industry.


She loves meeting and greeting clients and helping with the smooth running of the clinic.


Verity McClaren

clinic therapist

Having previously qualified as a Hairdresser, Verity joined the Highbrow Team qualifying as a High Definition Pro Stylist.


She also specialises and is fully qualified in individual lash extensions and lash enhancements.



the highbrow clinic front of house

Sarah-Louise has a wide experience of administration roles and is also a trained cook. After returning to Dorset with her family in 2019 she was delighted to be asked to join the Highbrow Front of House Team.


She loves welcoming clients to the clinic and ensuring they feel totally comfortable and at ease. Sarah Louise is also responsible for the administration of the Highbrow Academy nurturing the next generation of PMU specialists.

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Lindsey Howell

the highbrow clinic front of house 

Lindsey has spent 30 years working in student support helping young people, especially those with learning difficulties, to achieve their full potential.


When Louisa opened the Highbrow Clinic she was thrilled to be asked to become part of the team, hopefully encouraging our more mature clients that it is never too late to make the best of yourself and live life to the full.


Leah Alpin

clinic manager

Having worked in the beauty industry for the past 9 years, Leah has brought her expertise and professionalism to the Highbrow Clinic. She is a High Definition Pro Stylist, lash extension and enhancement specialist and is in high demand for her make up lessons and make overs.

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Kim Balaskas

micro pigmentation specialist & academy trainer

Kim is a highly skilled & experienced permanent makeup artist and trainer who has joined the Highbrow Clinic team.


Previously a senior technician at one of London’s most renowned permanent makeup and training academies, Kim brings a wealth of expertise to the clinic and is head trainer of the Highbrow Academy. 

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Vicky Garrad

senior therapist & alumier md specialist

Vicky has over 12 years experience in the beauty industry. Joining a chain of spas in Epsom & Wimbledon, straight from college, Vicky quickly progressed to management level. 

A move to beautiful Dorset in 2012 created opportunites to specialise in intimate waxing & deep tissue massage. Since joining the team at The Highbrow Clinic, Vicky has furthered her training and expertise, becoming a skin specilaist with Alumier MD chemical peels and Microneedling, as well as becoming an advancer laser technician using the latest G-Max Pro laser machine. 

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highbrow skincare & laser front of house 

Tilly has always had a passion for beauty and has previously been trained as a makeup and skincare advisor with a leading beauty brand.


Tilly's role as front of house is very vital in providing customers with a memorable and relaxing experience in the clinic!