Louisa Franzen
​DIRECTOR & FOUNDER
Louisa, director & founder of the Highbrow Group, brings a wealth of knowledge and experience to The Highbrow Skin & Laser Clinic, having worked in the industry since the age of 19.
Preceding her current role, Louisa successfully opened and managed two beauty salons, a training academy and an aesthetics clinic.
Louisa Franzen
director & founder
Director and owner, Louisa is a qualified micro-pigmentation specialist. She has travelled far and wide training in all aspects of permanent makeup. She is a master specialist, medical tattooist and qualified micro-pigmentation trainer.
Louisa has worked within the beauty industry for the last 23 years, owning two beauty salons, two aesthetic clinics and two training academies. Louisa has also travelled around Europe teaching and is dedicated to offering only the best in permanent makeup procedures and training others to be the best artists within the industry.
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Louisa is passionate about developing her staff's careers; investing in furthering their training and supporting them to be the very best they can be. Louisa is at the forefront of the latest techniques, products and equipment within the aesthetic and micro-pigmentation industry.
“For me it’s all about offering the outstanding treatments and services for our wonderful clients so that they leave feeling their very best”
Kate Still
front of house
After being in the Fire Service for 20 years Kate joined the NHS where she worked for 18 years. She has a background in infection control and brings this knowledge to the clinic.
As an existing client, Kate was thrilled to be asked to join the team. Kate enjoys working Front of House and making clients feel welcome. She particularly enjoys seeing how happy clients are with the results from the treatments offered at the clinic.
Lauren Austin
Senior therapist
Lauren has over 8 years experience in the beauty industry as a therapist and as a salon manager. She specialises in waxing, manicures, pedicures, deep tissue massage, brow waxing and tinting and lash lifts.
Lauren is returning to work after having her daughter Blake. She is South African born and bred and moved to the UK when she was 13, then later spent a year living and travelling in Australia. We are delighted to have her as part of the team here at the clinic.
Honor Major
Junior nail technician
Honor's passion for creating beautiful nails began several years ago, having self taught acrylic application she wanted to learn different techniques and applicatons so decided to undertake the Nail Technician course at Yeovil College. After passing with flying colours Honor has joined our team as a Junior Nail Technician.
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When she's not perfecting her nail application, Honor enjoys spending time with her black cat Leo and her lovable puppy Teddy!
Liz Raymont
pa to louisa franzen & administration manager
Liz joined the clinic as PA to the director, after working for 8 years as PA to a local celebrity chef. She has previously worked in many administration roles and returned to work following a short break to raise her family but this is her first experience of the beauty industry.
She loves meeting and greeting clients and helping with the smooth running of the clinic.
Caitlin Miller
senior therapist
With 9 years experience in the industry, Caitlin brings a wealth of knowledge to the clinic. She is a qualified skin specialist with extensive knowledge of the Alumier MD skincare brand and chemical peels.
Since joining the team Caitlin is now fully trained in Morpheus8 radio frequency micro-needling, Forma thermal skin treatment for collagen remodelling and skin tightening, plus laser hair removal using our Gentlemax Pro laser. She is also a specialist in nail treatments, brow and lash treatments, massage and intimate waxing (female only).
Natasha Wigley
therapist & micro-pigmentation specialist
Natasha is an experienced therapist who specialises in the full range of lash treatments along with brow treatments. She is also a qualified micro-pigmentation specialist having qualified at the Highbrow Academy in 2018. Her passion is lash extensions and ombre brows and we are delighted to now have her as part of the team.