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COVID-19 Guidelines
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When you arrive for any appointment at The Highbrow Clinic please be aware of the following procedures that we have put in place for your and our team's safety;
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Please arrive on time for your appointment and wait at our outside seating area (please do not come into the clinic). Your therapist will come and greet you.
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You will be asked to use our hand sanitiser.
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You will have your temperature taken by a member of our team on entering the clinic.
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There will be masks and gloves available for you to use and dispose of, after your treatment ends.
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Please do not bring your own PPE.
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Your therapist/clinician will wear full PPE throughout your treatment.
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If you feel unwell or display any coronavirus symptoms prior to your booking, please inform us and we will re-schedule your appointment.
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Hand sanitisers will be situated around the clinic and you are encouraged to use these as often as possible.
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A perspex screen has been put up in our reception area for both your protection and ours.
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Towels will not be used on treatment couches, instead disposable covers will be used and disposed of after each treatment.
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Please pay with contactless card payment where possible.
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Regular cleaning will take place in the clinic's communal areas throughout the day.
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No testers / samples will be made available on display, however we can put some in a small pot for you take away.
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If you cannot make your appointment for any reason, please give us at least 24 hours notice so that we can offer your appointment time to another client.
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Please make sure that you attend your appointment alone.
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We will keep you updated at all times as and when the Government guidelines change.
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We can't wait to welcome you back!